Tag Archives: under-performance

Wow, one-third more output without buying new tech

Business on time
People assets are not like computers, their output feeds on the time you give them

It can be done. One-third more output with exactly the same resources you are using now. Same infrastructure, same people, same business plan.

You just have to get your head round how it’s done.

Change the way you think

Because the big change is attitude shift – changing the way you think about how you value your assets.

Yes, it’s the Twenty-First Century so a lot rides on technology. Every business needs IT – now should you go AI or VR?

A big investment, technology. The key to output efficiency pretty well everywhere. Which probably means you’re tight on security to protect it. And rightly paranoid about keeping performance tiptop, being fully compliant, maintaining momentum at the cutting edge of competitiveness.

Not wrong, it’s a major asset. But there’s another, even bigger.

Your people.

Without them doing the driving, all the technology in the world doesn’t amount to a row of beans. Oh sure, a lot can be done with full automation. But if you want to move forward, to duck and dive successfully ahead of everyone else, it’s your people making it happen hands on.

Yes people. A challenge to manage even with top-notch HR. Complex, changeable and often unpredictable. Yet without them, output would be zero.

OK, so ask yourself a question.

People assets are not the same

Do you look after your people assets with the same care as your technology?

If a connection goes down or a server glitches, you probably have IT on the spot within minutes, right? Hiccups in software or interrupted data flow, the experts are on it pretty well immediately.

Uh huh. And if one of your people assets goes down?

It’s only a cold, but no big deal – everybody gets them, no reason to stop working. So cough-sniffle, they stay sat their desk, office discipline and all that – keeping up the work ethic.

Yeah, right. Except if that was a computer, there’d be a replacement in there PDQ – and geeks crawling all over it to find out what went wrong. Time is money and you can’t afford to be offline.

Meanwhile, it’s not actually a cold, it’s the incubation stage of Aussie flu. But there your people asset  sits, heroic at their desk – a shining example of loyalty and commitment. Quite right too, if you gave them time off they’d only take advantage of it, right?

Maybe in Nineteenth Century salt mines.

But what makes a PERSON glitch different from an IT one? You can’t tell a computer, “take two paracetamol and call me in the morning”.

Time to be offline

Even so, working with a cold means under-performing – not fully concentrating, making mistakes, slowing output, costing money. So why isn’t the people unit booked offline? Why aren’t the geeks all over the issue to suss it out and take care of it?

Because yes, there’s a problem – and it’s a virus. And nothing scares the daylights out of IT and management more than a virus running amok in the company system.

But a people asset with a virus?

Maybe grudgingly let off work for a day or too. Though the damage is done, isn’t it? The Aussie flu is incubating in several more assets at the same time. Passed on from the original infection – as attachments to keypads, touchscreens, or simply documents hitting the in-tray. Because a person has no spam filter or scanning security to warn that anything is infected.

And so it goes – more not concentrating, more mistakes, slower output, even more money. If not Aussie flu, then something else. Because we humans might think we’re untouchable – it’s OTHER PEOPLE who catch MERS, SARS, MRSA, or non- acronym ailments like pneumonia, e.coli, salmonella, norovirus, or any one of a billion others.

Until we catch it too, but nobody gives us time.

Time changes everything

Which is where the big attitude shift comes in, giving your people assets time.

Because right now, today, every one of us succumbs to some kind of ailing condition every three days or so. A headache, a pulled muscle, a paper cut. And very frequently, something more serious. An allergy, stomach condition or emotional stress.

Again, no big deal. Except often it is, but we’re terrified about job security. So we come to work anyway – showing the flag. Not me, I’m not the weak one, I’m here for the long haul.

Take emotional stress – a third of the reasons why people assets have to go offline from work. It’s not a business issue that their kids are being bullied at school, that ma-in-law is diagnosed with cancer, or the bank has pulled the plug on the mortgage.

They sure as hell matter to the people asset though. To the point that they can’t think straight, which is why the fender-bender in the carpark. And you don’t know it yet, but the decimal point that got missed on the tender documents, so you’re committed to doing the job at a tenth of the cost – goodbye to any profits for the next five years.

Or not. Because it’s the easiest thing in the world to say, “Don’t worry, take as long as you need and sort it, we’ll keep your seat warm for when you come back.”

Giveaway downtime

Yeah downtime, giving it away.

Except you’re giving it away already though you don’t know it. And you’ve already paid for it.

Health issues at work – from sickness, mental anguish or on-going muscular conditions – affect ALL people assets for 57.5 days a year on average. Almost three working months. Three working months during which work is impaired by lesser concentrating, inevitable mistakes, and slower than ever output.

Which means people are only fully productive nine months of the year. But your expectation is for a full twelve months – and that’s what you pay for.

Excuse us, but you’ve got 57.5 days to play with that you can give away however you like.

Take three days off, and come back when you’re better.
Sure, go see the specialist, get that therapy started.
Of course, go to the funeral, family come first.
Yes, your daughter’s concert is fine – and bring me back some photos.

Give that time away and you get it back with interest. Who wouldn’t feel committed, working for you? Who wouldn’t want to go the extra mile? And who wouldn’t tell the competitor trying to poach them to go and blow bubbles?

Hail to the hero

All of a sardine you’re the hero, the one everybody wants to work for. You understand, you care, you’re a people person. You give away time because you know how people tick.

And you make time too, getting some of your own back.

Once you recognise illness at work as a challenge that can be beaten, you can stop it happening. Prevent germs in the workplace and there’s no illness for anyone to catch – or to pass on if they brought it in from outside. All it takes is nightly sterilising treatment.

OK, so you’ve clobbered the germs and defused the stress – that leaves the muscular aches and pains. Worth your while to get a massage machine and a visiting therapist. Because now you’ve solved what you’re losing 57.5 days a year for.

Looks kinda nice on the balance sheet too. Up till now you’ve been paying 12 months salary, but only getting 9 months’ worth. Now you’re gaining the best part of another 3 months worth – one-third more for the same money.

One-third more output – and all you did was change the way you think about things.

Now with the extra money you make, you can afford the technology you were looking at but didn’t dare invest in before.

Easy-peasy now though.

AND you’re ready to take on the world

About this blog

Back Off, Bacteria! is the blog of Hyper Hygiene Ltd, supplier of what we’re convinced is the most effective health protection system in the world. A fully mobile, all-automatic Hypersteriliser machine mists up workplaces with ionised hydrogen peroxide, spreading everywhere and eliminating all bacteria, viruses and fungi.

Hypersteriliser units are supplied to businesses and institutions across the UK, notably the haematology and other critical units at Salford Royal Hospital, Greater Manchester; Doncaster & Bassetlaw Hospital; South Warwickshire Hospital; Coventry & Warwickshire Hospital; and Queen Victoria Hospital, East Grinstead.

The Halo Hypersteriliser system achieves 6-log Sterility Assurance Level – 99.9999% of germs destroyed. It is the only EPA-registered dry mist fogging system – EPA No 84526-6. It is also EU Biocide Article 95 Compliant.

Penny-pinching bosses incur massive losses with hard-line back-to-work rules

Businessman facing loss
Invisible money-drain: penny-pinching on staff health protection can cost a fortune

That old advice, penny wise, pound foolish, never felt truer.

Sick or not, most managers aren’t happy unless all workers are full-time at their desks, getting on with the job.

Most staff know this. So despite being sick, do their damnedest to get back to work ASAP. There might not be a job if they don’t.

Which means staying at home two days instead of three. Getting back to work only half-recovered. And stressing about under-performance once they’re back.

The downside of penny-pinching

Hold that thought – under-performance.

About what happens when ANYONE is unwell at work.

Impaired competence. Not up to the mark. Not really doing their job properly.

Unsurprising really. How well CAN you perform when your guts are on fire, your head pounds like a pile-driver  and your thoughts are all over the place?

Uh huh.

And the boss is happy to pay for this deficiency?

That jobs take longer, important issues get missed and key clients feel neglected?

Has the price tag ever been calculated?

OK, according to CIPD figures, the average employee costs £522 per year in sick leave.  Six days out of circulation at around £87 a day.  Or as business experts PwC calculate it, an all-up cost to the country of £29 billion a year.

Not chicken-feed, so the average boss tries everything to avoid it.

Usually with stick, not carrot. Psychological mind games and bullying. The emotional blackmail of letting colleagues down.  Real or imagined threats to job security.

Yeah right, a saving of £87 per person, per day.

£174 if pressured into coming back two days early instead of one. Big deal.

False economy

Meanwhile, as businesses are beginning to find, being unwell at work costs 10 times more than being booked off sick.

Save £87 – and lose £870. Penny-pinching gone mad.

And that’s just for starters.

Coming back early, those staffers could be contagious. Bringing back germs to infect others. A domino effect going round the office. More sick days, more expense – and more under-performance for everyone coming back early.

Make that under-performance, de luxe.

Because how motivated is anyone pressured into being at work when it’s a challenge just to be there? How committed? How prepared to go the extra mile?

Which is where the price tag gets scary – applied “germonomics”.

Over and above the cost of being booked off sick – how does it work, being unwell at your desk?

What’s the cost of opportunities not followed up? Orders mislaid or lost? Delay penalties on late finishing work? Cost overruns from lack of supervision? Loss of goodwill? Or the cost of extra time and temp staff hired to meet deadlines?

Kinda makes nonsense out of strong-arming staff back to work, doesn’t it?

Or paying them an incentive to do so. Good money after bad.

And how about the fact that a lot of the time, it’s not being unwell that’s the issue? How about that most of us FREQUENTLY feel off colour and not completely ourselves? That somehow we feel pain or physical discomfort around every three days?

Invisible costs

No wonder that under-performance is as expensive as it is.

Expensive and invisible. Often as much as a whole year’s salary per staff member eaten up in unnecessary overheads – a double salary bill.

Mistakenly accepted as things taking longer than expected, unforeseen setbacks and problems with productivity. All hazily explained away as a “cost of doing business”.

Yet how many bosses ever do anything to prevent it?

Not with bribes or misplaced back-to-work incentives, but a real investment in protecting staff health?

Because it can be done. Actively protecting staff health so they don’t get ill in the first place. At least, not in their working area.

All it takes is regular treatment to eradicate germs. Make the place sterile once a week, or even daily. No germs, people can’t get sick. All that money rescued.

Adding it to normal cleaning procedures will do it. A few hundred quid extra to mist the place up with ionised hydrogen peroxide – to oxidise all viruses and bacteria and be totally germ-free.

Not penny-pinching, but pound-grabbing.

Visible dividends

And a lot extra besides.

How much better will staff feel, knowing that THEIR interests are at heart, that THEIR health is deliberately protected?

How about commitment now? Staff loyalty? Capability and performance? Going the extra mile? Productivity and efficiency? Or the company bank balance?

The costs might be invisible, but the dividends aren’t.

A lot better than penny-pinching, surely.

Picture Copyright: andreypopov / 123RF Stock Photo