Tag Archives: insurance

How safe is your Food Hygiene Rating against clients with unwashed hands?

Fingers crossed
You know YOUR hygiene is as good as it gets – but how about those people coming in through the door?

The short answer is, not very.

Even if your Food Hygiene Rating puts a “5” on your door, you’re up the creek at the slightest whisper of  “food poisoning”.

Especially if it gets in the media.

Superstar Michelin performers have had to close down to address those two words.

True or not, the public never seem to accept anything except negligence on your part.

So it’s the whole witch hunt.

Plummeting PR, lost revenue, the cost of deep cleaning, grilling staff over procedures, publicity for reopening – and the slow, agonising build up to repair your reputation.

Thousands and thousands.

And not necessarily anything to do with you at all.

Not YOUR hygiene – theirs

Because, ask yourself . How many of your clientele actually wash their hands before they sit down? Or if not then, before they pick up a knife and fork?

And who knows where they’ve been, or what they’ve been doing?

If they’ve been driving, there’s a good chance they’ve picked up staphylococcus or e.coli off their own steering wheel. Especially when car INTERIORS might only get cleaned every 3 months.

If they were on their mobile phone too, they’re likely to have been touching more faecal matter than a toilet seat.  The biggest trigger for norovirus – the Don’t Wash Hands Disease.

And these are the people who dare to suggest your procedures gave them food poisoning!

Iffy, iffy, iffy

It gets worse.

Because, top-drawer celebrity status notwithstanding, how many customers wash their hands EVER?

Your hands might be clean, but theirs aren’t. Check the record.

So that “5” Rating on your door is already under threat before you start.

Because you just know some hot-shot solicitor is going to make mincemeat of your case, no matter how meticulous you are.

Which means, “5” Rating or not, it’s worth investing in a little protection.

Protecting your interests – and reputation

OK, you can’t exactly demand they all hit the washroom before being shown to their table. They’ll never come back – and they’ll bad-mouth you to all their friends.

But you can protect hygiene levels AND offer a little courtesy – if you serve each guest with an individual hand-wipe or sachet of antimicrobial gel. Not as grand as steam-heated towels, but a lot more effective. Warm dampness in any case stimulates more bacteria than it kills.

On top of that, you also have the option to reassure clients that the whole place is sterile before opening for every session. Any germs previous guests might have left on chairs, table undersides, or condiment containers are eradicated without having to think about them.

And everywhere else as well. The drapes they might have touched. The carpets they might have tracked stuff in on. Not necessarily dog poo, but invisible germs. Plus harmful microbes lurking anywhere else. On menus, door handles, light switches, in the air itself.

One quick 40-minute session with ionised hydrogen peroxide mist  will remove all viruses and bacteria. Oxidised to nothing, so the whole place is safe, secure and sterile.

And your reputation is no longer at risk.

Well-earned status

Yes, sure – there might be the odd curmudgeon who refuses to co-operate. But how curmudgeonly do they have to be to refuse a pretty staffer personally offering an individually presented hand-wipe with your compliments?

A little insurance – and proof you’ve more than earned your “5” Rating.

Your customers are happy too.

Because how many of them will boast about the superior evening with PERSONAL hand hygiene – AND the place was specially sterilised before they got there?

A toast to you, then. May your business grow and prosper!

Picture Copyright: citalliance / 123RF Stock Photo

Plug absentee losses at the touch of a button

Exec pressing button
Hit the button – start seeing savings you’ve never seen before

Sod’s Law, isn’t it? Just when you need them most, your A-Team go absentee.

Flu or something. Maybe a tummy bug.

Whatever it is, it’s always when you’re on deadline and everybody’s burning midnight oil. The once-in-a-lifetime deal that’s so nearly, nearly within your grasp… And then some stupid bug strikes.

Enough is enough

Well not any more, it won’t.

It’s bad enough having one key player go down at a critical moment, but not the lot.

So from here on in, any bug going round the workplace is getting nailed before it takes anyone else down. Your insurance against sickness turning the whole place FUBAR.

Because everybody’s got germs, right? And they all get together with everybody else’s germs in your workplace. Billions and billions of them, milling round, waiting to cause a disaster.

Which means it’s going to happen sooner or later. And Sod’s Law says it will always be when you  really don’t want it to.

Your get out of jail free card

But now you’ve got yourself a button. The one that starts that nifty Hypersteriliser machine. Any germs in your place are about to be ex-germs. The hydrogen peroxide mist that thing generates is going to oxidise them to nothing. No viruses, no bacteria, no problem. Everything back on track.

OK, there’ll be overtime, but that’s expected. Always is, with midnight oil.

But no wage bill for temp staff, or consultancy fees for emergency visiting firemen. No penalty clauses or unforseens either. You’ll get the A-Team back and return to hunky-dory.  Customers happy again, everything under control, your top people all over it and humming like a machine.

Makes you wonder, hey? What took you so long?

Not on the radar, probably. Because living with absentees is par for the course, not so? Everybody has them. Colds, flu – they’re a fact of life.

Oh really?

Sickness myths

Only while staff are picking up germs from each other in the workplace, that is.

Sure, they might get a bug outside – from home, travelling to work, after a dodgy night out.

But you turn them right around the moment they look sick – time off, no questions. And you make that workplace germ-free once a week, or every day before play – and no longer are you the victim of what goes around, comes around.

With a zero germ-threshold most of the time, there are fewer germs, less chance of catching anything, fewer absentees.

So that when you look at the downtime and forfeits you might have had to pay, the thing has earned its keep in the first month of operation. And year end, you’ve got a whole whack of money you never had before. Previously lost to passive acceptance that people get ill, what can you do?

Press the button is what. Give those pesky germs the same dirty treatment they give you. Take them out with extreme prejudice – and laugh all the way to the bank.

Bye-bye, bad guys

Absentees? Not on your watch.

Not unless somebody chops their thumb off on the office guillotine. But that’s an accident, not a germ-driven sickness. Boots Optometrists or Specsavers might be the answer.

They’re press-button too. The ones on your phone. Give them a call.

Sorted.

Picture Copyright: bds / 123RF Stock Photo