Tag Archives: hand-wipes

How safe is your Food Hygiene Rating against clients with unwashed hands?

Fingers crossed
You know YOUR hygiene is as good as it gets – but how about those people coming in through the door?

The short answer is, not very.

Even if your Food Hygiene Rating puts a “5” on your door, you’re up the creek at the slightest whisper of  “food poisoning”.

Especially if it gets in the media.

Superstar Michelin performers have had to close down to address those two words.

True or not, the public never seem to accept anything except negligence on your part.

So it’s the whole witch hunt.

Plummeting PR, lost revenue, the cost of deep cleaning, grilling staff over procedures, publicity for reopening – and the slow, agonising build up to repair your reputation.

Thousands and thousands.

And not necessarily anything to do with you at all.

Not YOUR hygiene – theirs

Because, ask yourself . How many of your clientele actually wash their hands before they sit down? Or if not then, before they pick up a knife and fork?

And who knows where they’ve been, or what they’ve been doing?

If they’ve been driving, there’s a good chance they’ve picked up staphylococcus or e.coli off their own steering wheel. Especially when car INTERIORS might only get cleaned every 3 months.

If they were on their mobile phone too, they’re likely to have been touching more faecal matter than a toilet seat.  The biggest trigger for norovirus – the Don’t Wash Hands Disease.

And these are the people who dare to suggest your procedures gave them food poisoning!

Iffy, iffy, iffy

It gets worse.

Because, top-drawer celebrity status notwithstanding, how many customers wash their hands EVER?

Your hands might be clean, but theirs aren’t. Check the record.

So that “5” Rating on your door is already under threat before you start.

Because you just know some hot-shot solicitor is going to make mincemeat of your case, no matter how meticulous you are.

Which means, “5” Rating or not, it’s worth investing in a little protection.

Protecting your interests – and reputation

OK, you can’t exactly demand they all hit the washroom before being shown to their table. They’ll never come back – and they’ll bad-mouth you to all their friends.

But you can protect hygiene levels AND offer a little courtesy – if you serve each guest with an individual hand-wipe or sachet of antimicrobial gel. Not as grand as steam-heated towels, but a lot more effective. Warm dampness in any case stimulates more bacteria than it kills.

On top of that, you also have the option to reassure clients that the whole place is sterile before opening for every session. Any germs previous guests might have left on chairs, table undersides, or condiment containers are eradicated without having to think about them.

And everywhere else as well. The drapes they might have touched. The carpets they might have tracked stuff in on. Not necessarily dog poo, but invisible germs. Plus harmful microbes lurking anywhere else. On menus, door handles, light switches, in the air itself.

One quick 40-minute session with ionised hydrogen peroxide mist  will remove all viruses and bacteria. Oxidised to nothing, so the whole place is safe, secure and sterile.

And your reputation is no longer at risk.

Well-earned status

Yes, sure – there might be the odd curmudgeon who refuses to co-operate. But how curmudgeonly do they have to be to refuse a pretty staffer personally offering an individually presented hand-wipe with your compliments?

A little insurance – and proof you’ve more than earned your “5” Rating.

Your customers are happy too.

Because how many of them will boast about the superior evening with PERSONAL hand hygiene – AND the place was specially sterilised before they got there?

A toast to you, then. May your business grow and prosper!

Picture Copyright: citalliance / 123RF Stock Photo

High-powered job stress? More likely germs

Businesswoman with problem
Nothing feels worse
than being out of control

We know how you feel.

Everything getting to you. Tense. Uneasy. Pressure head when you least want it.

Reckon it’s the job, not you?

Come on, now. You knew the odds when you took it.

Good money, good prospects – and you can smash the glass ceiling.

Bigger than you

So what happened?

Where’s the confidence? The get-up-and-go? The sure conviction you can rule the world?

Better man up – or it’s down the tubes.

No more flying high, back to the grunt.

Not you though, is it? Always the winner. And savvy with it. Able to handle pressure. Able to handle yourself. Cool and easy with it. More than equal to the office bully. Better than your boss – who’s pushing you forward, all the time. Sure promotion material. The only way is up.

OK, so you’ve got the job taped – as long as you get over this downer.

So it’s not you either, what the heck’s going on?

Ever wondered why it’s easier at home? Why that sick, grey feeling is gone at week-ends?

There’s the clue, right there – sick.

You don’t feel sick – leastways, not out of the office. But that doesn’t mean you’re 100 per either.

Why you’re not yourself

Ever heard of sick building syndrome? You think it’s you, not coming up to the mark. You notice the lapses in concentration – but not the headaches or nausea, or shortness of breath. Too busy, giving it your all – the job’s got to get done, right? And it’s got to be competitive.

But it exists – sick building syndrome. Not a fig of people’s imaginations. Not just old buildings either. Often new ones – stylish, smart, and misery-makers for everyone who works in them.

Sometimes it’s just unlucky – like the building vibrates because of where it’s situated. The ground resonates with passing traffic and low frequency vibes play with everyone’s head. Or the Underground twangs the building foundations with every train – a shudder you feel, but can’t hear. Shaking you to bits.

More common is mould – from dampness in the walls. Not visible where you work, but in the cavities behind. Flat roof not sealed properly, leaking down from the top floor. Or condensation because the temperature insulation is too darned efficient.

Mould spores in the air, breathing problems, itchiness, feeling ratty and tired. You’re not you because of what you breathe.

Hold that thought. It’s not just you that works there, right? There’s a whole team of you, mostly in open plan. Human beings together, interacting with each other.

Outnumbered by bugs

Except there’s a lot more to human beings than you might think.

Bacteria for a start. Living naturally in our bodies and co-existing with them. So necessary, we could never survive without them. So numerous, they outnumber our own body cells more than 10 to 1.

Like several hundred trillion of them live in our gut, handling the digestive grunt our own bodies can’t. It’s where we get our gut-feel from. Our bacteria need our bodies to survive. If we’re threatened or in danger, they alert the brain. Butterflies in your tummy is a real sensation. Ignore at your peril.

It’s not just our gut either. It’s everywhere throughout ourselves – and hovering in clouds around us too. Everywhere we go, we trail a bio-cloud with us. An aura of bacteria and viruses – some good, some bad, depending on the health balance of our systems.

But of course, everybody’s different. What works for you may not work for others – and the other way around. And we’re moving around and though each other’s bio-clouds as we work – giving off our bacteria, getting others back. Sometimes bad ones – breathed in, or absorbed through the skin.

Or more than likely, ingested through the mouth or the sensitive tissue round our eyes and nose. Without realising it, every one of us touches our face 3 to 5 times a minute – 2,000 to 3,000 times a day. Whatever our hands touch can find a way in.

And our hands touch everything, don’t they? Clean, dirty, whatever – buttons, door handles, grab-handles touched by thousands of others too. And the BLT you’re about to have for lunch – because like most of us, you eat at your desk. The job’s too important to take a break – besides, it’s wet out there and all you do is spend money.

Uh huh.

Get protection

Have you washed your hands?

Bacteria from all those things you’ve touched, from your colleagues’ bio-clouds too – you can’t see them, but you can bet they’re on your hands. Transferred to your BLT before you’ve even taken a swallow.

Are you lucky, or unlucky? Because even lurking on your own desk is the chance to catch anything from colds and flu to norovirus, e.coli, MRSA, c.difficile or worse. Knock you out for a few days, or even put you in hospital. Worst case scenario, make you dead.

Uh huh, again.

So if you want to get your mojo back, better do something.

OK, you can’t wash your hands every five seconds – it’s impractical and you’ve got to stay with the action. Projects to sort, phones to answer, conversations to jump into. You’re one of the decision-takers, a hands-on honcho who mustn’t miss a trick.

Step one, keep a pack of antibacterial hand-wipes on your desk. They take off goo better than gel and can sanitise your desk too in just a jiffy. No more germs on your hands, your BLT is safe.

So how about the bio-clouds? Every night when you all go home, some of everybody’s bacteria signature lingers in the air, waiting for you tomorrow. If there’s a bug to catch in that lot, you’re at hazard, even if the carrier has moved to the other end of the country.

Hyper high-powered

Step two, strong-arm the boss into getting a Hypersteriliser. Your nightly protection when the office closes.

Any viruses or bacteria – in the air, or on surfaces – is oxidised to nothing by the fine mist of ionised hydrogen peroxide that gets in everywhere – even cracks and crevices. Walk in next morning and the whole place is sterile – no bugs anywhere, totally safe.

Wanna bet you feel better after that?

For sure.

And feeling good does things to your performance too. Builds optimism. Pumps up confidence. Inspires you more than anything else on the planet.

Stress, what stress?

From now on, everything’s a doddle.

Staff pulling sickies – your fault or theirs?

Businesswoman thinking
Isn’t providing a germ-free office part of duty of care?

Wait a minute, there’s a blame game attached to this?

Sadly, yes.

But don’t feel too bad, we’re all in this together.

Handling the hygiene habit

Because their being off work is legit enough.

Though because of you or them is up for grabs.

Well, think about it. How many times is it just ONE staffer who clocks off ill at a time?

Rare, right?

Unless they’ve just come back from holiday and a bug they caught along with catching rays drops them as they return.

More often it’s a clutch of staffers at the same time, yes? Sickies all come at once.

All with the same symptoms, whatever they are – either something flu-ey, or else tummy troubles. Viruses going round – and not the computer kind.

Catching bugs

Which flags up immediately that your people caught it at work. But no nasturtiums on you, they spend most of their daylight hours here, so where else would they catch it?

But WHY did they catch it?

Only two causes.

The germs were already lurking round in the office, waiting in ambush.

Or your poor team ingested something that gave them the bug.

The first one is your concern. The second is theirs.

Though in fairness to you, they COULD have prevented things.

How?

Most illnesses happen by ingestion. Somehow or other, a virus or bacterium is taken in through the mouth. Next thing, someone isn’t feeling too good.

Not always from food either – though around a third of us eat at our desks.

If ever you’re worried about who’s committed or not, just check out who’s on deck, munching a sarnie in their lunch break. The great British work ethic is stronger than you think. Not all sickies.

So no, it’s not the food – all those lunch places would go out of bizz if it was. It’s the hands that eat the food. Or more accurately – what’s on the hands that eat the food.

The hands have it

Because how many of those staffers washed their hands before tucking into their graze? Or if they have, what viruses and bacteria are skulking on their desks, waiting for them to touch as they eat?

From greasy fingers on keyboards, multiple hands on the phone, on pens or documents – or simply from the dust bunnies collecting behind everybody’s plasma screen?

And don’t forget, every one of us touches our face 2,000 – 3,000 times a day. Unconscious reflex, gateway for germs to enter through mouth, eyes and nose.

Bad, hey?

And not at all what everybody says about work acquired infections (WAIs) – picked up through the HVAC system, everybody breathing the same air.

That happens too of course, but not from ventilation. Every one of us trails around a germ cloud of trillions of bacteria, some good, some bad – but all intermingling in the common air spaces we share.

Most of them are harmless, but in flu season they’re not. While some don’t affect us personally, they clobber colleagues something terrible.

Hand-washing, the grudge habit

So what is it about people and not washing their hands? Everybody knows it’s necessary, yet most of us seldom do. Like around half of us don’t, even when we’ve just been to the loo.

No, we’re not in denial. It’s just not on the radar.

The same thing that drives people to work and eat at the same time makes them gloss over making their hands safe.

Not good if among them are your top performers – about to dial themselves out, just as that million-pound deal nudges up for them to close. Out of action at home at the critical moment – and all that business out the window.

OK, so get smart. Make it so they don’t have to leave their desks, but still their hands are safe.

You already provide loos and a washroom if they get caught during the day.

So for less than a pound a go, put a pack of antiseptic hand-wipes on their desk every day. To protect hands from germs – wipe them away from high-touch areas of transmission – keypads, phones, door handles, lift buttons.

Good for starters.

But remember the germ cloud? The medics call it a biome, and it’s kind of like our own biological signature – an aura of bacteria unique to each of us, that trails everywhere we go.

And stays behind when we leave too.

So when the team goes down in the lift at the end of the day, residual clouds from all of them linger behind. Some good, some bad, right? Some harmless to us, but horrible to others.

Residual germs that could trigger all kinds of things.

Like infection in a common office mishap like a staple stab.

Bad? It could be gangrenous – or worse, sepsis. Hospital emergency and total immune system shutdown. Life-threatening.

Protecting the business

Except all those germs can be clobbered themselves with a Hypersteriliser.

Everybody goes home, the cleaning team moves in – and finishes off misting up the place with ionised hydrogen peroxide. Forty minutes later, all germs are oxidised to nothing. The place is sterile and your staff are safe.

So are you.

Better still, there should be no more sickies.

Or if there are, they’re picked up outside.

You’ve protected your living assets, flexed your duty of care – and you’re well on the way to being the winning team you know you are.

Have a nice day.

Keep hand-wipes handy – or get wiped out!

Cabin attendant
Welcome aboard. Please make sure your hands are germ-free for take-off!

Seat 11B is a nice place to be.

Next to your squeeze. In front of the wing. Nice big window to check the scene on approach.

Weekend getaway. Or company perk.

Good to get some time to yourself.

Just don’t touch that tray-table in front of you.

At least, not until you’ve wiped it.

Not with a tissue either, but with those antiseptic hand-wipes your bought before boarding.

Unwanted passengers

That THING carries more germs than anywhere else on the plane. Eight times more than the flush button in the loo. And way more than any place in your home – 2,155 colony-forming bacteria per square inch.

That’s 337,796 bacteria crammed onto your lap-sized 16½ by 9½ inch eating space!

Not surprising when you see how some people leave the place when they get off. And the poor airline’s only got twenty minutes on the ground before they’re up and flying again. No chance.

OK, so you’re not going to eat. Spoil your dinner at that posh restaurant you’re going to when you land.

Spoil your dinner anyway if you touch that thing without wiping it down.

But just sitting there with your iPad means the backs of your hands are in contact. And you’re not going to believe it, the average person touches their face 3 to 5 times every waking minute – an unconscious reflex that all of us have.

So you may not ingest those germs from eating, they’ll get in anyway through your mouth or eye openings – you do it to yourself without knowing.

And what surprises can you expect to find?

Stowaway germs

Poo for a start. Those tray tables sometimes get used to change nappies. But poo anyway because so few people wash their hands after going to the loo. Which means high risk of everybody’s holiday favourite norovirus at the very least.

Rhinoviruses (common cold types), influenza, MRSA, E-coli and listeria too.

So it’s not just the tray table you’re going to wipe is it?

You’re going to do your hands too – probably more than once. Whenever you think about it. Whenever you touch something that could harbour germs.

And since it’s a few hours before you land, you’ll have time to reflect on the need to keep doing it when you get off the plane too.

That posh restaurant for example, your special reward for yourself. There’s other people there too, all dolled up to the nines like you.

Impressive, yes. But when did they last wash their hands?

Maybe they showered coming straight from the office. Or maybe they just togged up and ran. Don’t want to waste valuable drinking time – sorry, socialising time.

Unseen party-killers

Except part of this place’s charm is self-service. Eat-as-much-as-you-like – smorgasbord, salad bar, you name it. And all those other people are touching the same serving spoons and forks that you are. You with your antiseptic-wiped hands, them straight in off the street.

Which is why you keep wipes on you all the time of course. You can’t always get to a washroom. And they wipe goo off your hands, which always seems to get on there when you don’t want it – something those antiseptic gels just can’t.

Worth it too – it only takes a few moments. And the food is every bit as amazing as you hoped it would be.

Those other folk from the plane are eating here too. Another getaway couple. Give them a wave. They’re not carrying wipes like you are, so that e.coli attack is going to mess up their whole time here.

Shoulda-woulda-coulda.

All the time, always

Yup, now you’re thinking, it should be a life-time habit.

Not just for your hands. Not just for your tray table. There’s your office desk as well. Didn’t you read somewhere that the average office desk has 400 times more bacteria than a toilet seat?

Come to that, the office should get a Hypersteriliser as well. So should this restaurant. Sterilise the place properly.

People walk around with 10 million viruses and bacteria on their hands most of the time – trailing a whole bio-cloud of several trillion others. Locked in here overnight, they’re just waiting for new victims to walk in tomorrow.

But not if they’re knocked out with hydrogen peroxide plasma. The whole place is sterile – safe like your hands are.

Hmm, what will that couple do when the e.coli strikes?

Claim food poisoning? Sue the restaurant? They wipe themselves out, then they want to wipe out their hosts.

Which could never be you of course.

Your hands are clean.