Take a bow, NHS – your amazing dedication is showing

Happy doctor
How wonderful to feel wanted and treated like a human being

Apologies for the last few blog-less days.

An elderly relative needed an urgent hospital check-up – a blood clot and infection scare.

Negative, as it turned out – though a bit nerve-wracking as it happened.

Not that it was allowed to be a drama.

Special people

Without exception, hospital staff from reception to department administrators to nurses to doctors were all reassuring, calm and professional – nothing too much trouble – dignity and respect super-plus.

Doubly important when you’re over ninety and a bit unsure of this world whizzing round you.

Yes, there were waits. Long ones watching the clock while blood tests were processed and ultrasound time was found.

But things happened, somehow the busy schedule was opened up to accommodate this little old lady – all on top of the usual hectic pace that is the hospital norm.

The extra mile – every day

Yes, take a bow – everything about this experience was exemplary.

Nobody wants to be in hospital and it was two days out of everyday life. Tiring, drawn out – but inspiring in the company of staff amazingly adept at putting smiles on our faces.

In reassuring surroundings too.

Spend a few hours in a waiting room chair and you notice things like clean floors and dust-free furniture. Same thing with the inevitable loo-breaks. Clean, properly up kept, with every sanitising precaution visibly upheld.

All stuff that is really difficult in a super-busy place with several hundred people all doing different things to the best of their professional ability – dedicated, committed and involved like you’ll never find in a supermarket or clothing store.

Horrible people get treated nice too

Sure, there were people all around who moaned and complained.

One look at their faces though, it was obvious they will always whinge about something.

How have we become so awful that we have to bellyache all the time – especially with so many people trying to help us?

A lot of people seem to bad mouth the NHS – and maybe they have reason. But two full days going through the system without anyone putting a foot wrong seemed to be the norm in this hospital – not at all an exception.

So, a message to the moaners on behalf of NHS staff who are far too polite to say:

“Shut up, you lot! Let us get on with our jobs.”

Thank you folks, you were wonderful.

Maybe we can do the same for you some day.

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Originally posted on 21 September 2018 @ 7:10 am

Originally posted on 21 September 2018 @ 7:10 am

Diddums! It’s toenail panic at A&E

Bare foot
Ow! Really? Unnecessary A&E visits are costing £100 million a year

Sure it hurts.

But it’s not life-threatening, is it?

Not even a major trauma.

More like an aching nag as you go through the day. It even disappears when you’re not thinking about it.

Everyday non-event

Hardly there at all.

Yet you’re one of the 138 people who crowded into your local A&E this morning – and grinding your teeth as the four-hour waiting period winds on and on.

Grrr!

But just look at that crowd.

Desperation stakes, right?

Just trying to keep pace with a mob like that is why the NHS is hiring overflow doctors at £3,200 a shift and nurses at £1,900 a day.

And before you throw a blue fit, the kind of shift these people are in for is twelve hours. Half a day on your feet, snatched moments for a bite to eat, no chance for coffee – and what do you mean, time to go to the loo?

Well how else to solve the overload except throw money at it?

Your money when it comes down to it – it comes off your taxes.

Yes, it’s damn stupid – but just be careful where you point that finger in choosing why this is happening.

Not enough doctors, why?

Too many patients, why?

Bored, selfish, couldn’t care less

Because all this heaving mass of people reckon A&E is where they need to be.

Accident and Emergency – excuse our snigger.

Not crisis handling centres of last resort but first stop for minor worries and social difficulties.

How minor?

A call to the local Doc reveals – Missed Appointments for February:

  • Doctor 217
  • Nurse 56
  • Blood Tests 55

Too busy with Turkish dancing classes. Or Pilates. Or bridge at the Leisure Centre.

T&N, not A&E

Twinges and Niggles, more like.

And failure of everywhere else to take care of the problem.

No sticking plasters in the bathroom cabinet. Too lazy to go to the chemist. Not prepared to wait at the GP’s clinic. So mosey on down to A&E.

It’s the same with all the emergency services.

They’re there to handle real issues – people dying or under bodily threat.

But ask the cops or the fire brigade.

Overwhelmed by trivia or mischief-making nonsense.

How many hoax calls? You won’t believe it.

Like calling 999 for hiccups, or reporting a stolen snowman.

Your local A&E is the same.

And like all the other blue light services, the professionals who operate it cannot take a chance that maybe your problem isn’t serious.

Total waste of time

Your toenail won’t kill, but everybody in A&E gets handled as though it might.

The only people who will listen to you, right?

The only people who give a damn about whether you’re OK, or not OK – because the rest of us are too caught up in ourselves, or too selfish to even lift a finger.

Yes, there are real issues that happen in A&E. Real life-and-death cases, right there, on the spot.

And we are all of us amazingly fortunate that we have such high powered professionals to catch us when we drop.

Which means A&E is not the problem, we are. (Tweet this)

Man up

Fifty years ago, half our aches and pains would not even have been looked at. Not because doctors back then didn’t have the skills, but because nobody considered them significant.

Part of being grown-up. Man up and forget about it was how most people thought. And going to the Doc was only when it was serious.

Now it’s toenails at A&E.

OK, if that’s the way we Brits have decided we want it, we mustn’t whinge if it costs us a bob or two in taxes.

It’s our fault, not A&E’s.