Category Archives: Hygiene Focus

Workplace wellness, check. But how about illness prevention?

Infection protection
Getting rid of the germs BEFORE they do any damage – that’s illness prevention in action. Photo by Gabriel Gurrola on Unsplash

Illness prevention? Ask the air traffic control people at Gatwick Airport.

A vital job handled by highly skilled people. Yet just as vulnerable as any other business to staff calling in sick at the last minute. Especially more than one.

Because where’s the backup – and the backup for the backups – that such critical roles demand?

Standing into danger

Without illness prevention, and two down out of a team of three, the options are rigidly clear. Watch the one remaining controller like a hawk. And shut down the airport at the slightest sign of stress – or whenever the poor plane-pusher has to take a break.

Which is of course, exactly what happened this week – luckily in the graveyard shift, when few flights had to be diverted.

It could have been worse – in the middle of the day at the height of the half-term break – AND simultaneous with an air traffic control strike in Europe.

Not much complementary gym membership and free keep fit classes can do against that, no matter how healthy it makes people. When illness strikes, wellness packages make no difference. The business goes down and there’s not much to do about it – just hope the fallout is minimal.

Unless of course, there’s a Plan B. The get-out-of-jail-free card of illness prevention.

Three air traffic controllers working closely together in the intense, air-conditioned control room of the world’s busiest single-runway airport and one of them coughing his lungs out?

A disaster waiting to happen – hopefully not the plane crash type.

But just as disastrous in an accounts office – except somehow the setback is accepted. It happens, people get ill, what can you do?

Invoking Plan B

Stop illnesses happening in the first place of course. Exactly what illness prevention is about.

Stopping germs, avoiding infection, reducing exposure to harmful conditions.

Mould, for instance. Often a factor in so-called “sick building syndrome.” Damp in the building, mould spores in the air, lots of people with respiratory problems – colds, flu, asthma.

And all transferring in a never-ending cycle. Infecting first one person, then another. Round and round, touching everybody – because we all work closely together, breathing the same air, sharing the same space.

Sharing the same infections too.

As the woman on crutches said in A&E, listening to all the coughs and wheezes of a busy Saturday night, “If you haven’t got it yet, you’re going to get it here.”

Unless there’s an illness prevention Plan B.

Something to stop or reduce the effect of that sneezing air traffic controller from passing on germs to the other two – head down and stuck at their desks, unable to escape from radar screens and status monitors.

Illness prevention – no germs, no risk

Like, just suppose there were no germs in the first place.

First sign of any illness or infection, the sufferer is sent home to get well in isolation – reducing the threat to the others still holding the fort. No germs to circulate – or less than there were when the victim was still present.

Next, how about the whole place is sterilised at the end of the day? Any lingering germs totally neutralised, eliminated, zeroed, dialled to nought.

And that really means the whole place. The shared air space, which is 80% of any room; all the walls, ceiling and floor; under and behind all furniture; deep into all cracks and crevices. And of course all the things that everybody touches all the time – light switches, door handles, touchscreens, keyboards, documents, pens, keys, money, everything.

Slightly more effective than a wellness package, right?

More likely to keep the business going without interruption. Or threats to its safety and operating budget.

Effective illness prevention.

It’s a Plan B that works.

About this blog

Back Off, Bacteria! is the blog of Hyper Hygiene Ltd, supplier of what we’re convinced is the most effective health protection system in the world. A fully mobile, all-automatic Hypersteriliser machine mists up workplaces with ionised hydrogen peroxide, spreading everywhere and eliminating all bacteria, viruses and fungi.

Hypersteriliser units are supplied to businesses and institutions across the UK, notably the haematology and other critical units at Salford Royal Hospital, Greater Manchester; Doncaster & Bassetlaw Hospital; South Warwickshire Hospital; Coventry & Warwickshire Hospital; and Queen Victoria Hospital, East Grinstead.

The Halo Hypersteriliser system achieves 6-log Sterility Assurance Level – 99.9999% of germs destroyed. It is the only EPA-registered dry mist fogging system – EPA No 84526-6. It is also EU Biocide Article 95 Compliant.

Reference links checked and working at time of posting.  However, some URLs may be taken down or re-sited later. If your link goes nowhere or you get an Error 404 message, please accept our apologies.

Get one third extra staff – at no extra cost

One third more staff
Claw back time lost to being unwell at work, and every team member can give you a third of themselves extra

Extra staff. How to afford them? Where to put them? What will the shareholders say?

Except these are no ordinary extra staff.

The extra you know

They’re experienced and known to you. Trusted, with proven track records. Valued performers with first-hand knowledge of your business and its customers.

Already in place and up to speed.

Extra special, like they were meant for the role. Hand-picked by you, which of course they are.

Because, yes – they ARE your special team. Only there’s one third more of them.

One third more time, more effort, more expertise, more guiding hands.

Larger than life and already giving you extra.

With never a murmur about overtime or extra salary.

Doing what they’ve always done, only one third more of it.

Smiling about it too. Happy to be there and going for it. Extra revved up, extra enthusiastic, extra prepared to take on the world and win.

And all achievable right now, without extra cost.

You just have to give the nod. Sign off on the nixing the hurdle that’s holding them back – the ever-present obstacle that stops them doing their job fully.

Unwell at work holds them back

Latch onto that thought – fully.

Because however good they are, that’s not what any staff are delivering at the moment.

Chances are, if your business is like most others, they’re only capable of nine months out of every twelve. That’s what you get in real terms – and that’s what you’re paying for.

The rest of the time, however dedicated and committed they might be, they’re just not up to it.

Illness holds them back, sapping their strength and concentration. Causing their work to slip below par – so it takes longer, or has to be done again.

Or worse, goes pear-shaped and winds up being a liability.

Not something you expect from a professional.

But that’s what happens when they insist on coming to work with a stinker of a cold, their dog of twelve wonderful years just died – and their other half is also at work, nursing a sprained wrist and bruised coccyx from slipping and falling on ice.

The cost of unwellness

You can see it happening, can’t you? And where do you think their poor head is, trying to cope with that AND push your sales over-target for the third month running?

Unwell at work, right?

Partly caused by germs, partly caused by grief, partly caused by worry.

Oh yes, and while you think about it, those germs are exploding round the office with every hacking cough and 20-megaton sneeze.

So it’s not just one professional, limping along under par – pretty soon it will be the rest of them. The whole office, off-colour at once. All at their desks and trying – but with the best will in the world, nowhere close to making it.

That’s what held back is – being unwell at work. Not bad enough to be home in bed, at least that’s contained and planned for.

No, this is worse. Sometimes people forcing themselves to keep going. Fear of looking like wimps, anxious not to overload colleagues, super gung-ho to get results, or just so depressed that coming to work is some kind of therapy.

OK, so give the nod.

Because people are like that 57.5 days a year, according to research. Almost three working months of effort and concentration. Lost to stomach cramps, headache, colds, flu, back pain, muscle spasm, vomiting, diarrhoea, you name it.

Pay for twelve months, get nine

You pay for twelve months at full power. You get nine months – with the rest in unpredictable blips and snatches.

And your staff are miserable with it, knowing they’re under-performing.

Prevent them being unwell and they’ll gladly give the three months you’re not getting. One third extra on the nine-month years you’ve been used to – no wonder productivity is a challenge!

So eliminate the germs that cause such mayhem. Germs in the workplace that everybody breathes and touches in the shared existence of professionals working closely together.

Take away the grief of these symptoms, and your people become like new beings. Plus you show you’re thinking of them and it makes them feel good. Get the place sterilised and everybody is razzling. Full marks for motivation.

Which can stretch a lot further if you’ve a mind to. By giving some of that extra time you’ve won back again.

Time, the healer

You see, germs are a big chunk of being unwell at work, but not all of it. There’s still the head stuff of emotion and circling thoughts. Coping with anguish and worries – often nothing to do with work, though there’s plenty of that too. Relationship issues and confidence crises, even among the toughest.

A lot of these you can fix with time – because you’ve got it. Three working months per team member before you start losing on where you are at the moment. Plenty of time to take off and sort out worries – see the bank manger, get the parcel from Argos, check the bullying at school,  see to the ailing budgerigar, or just stay quiet and grieve.

Time too, to step in and find out about work issues. They might be small on the surface, but they’re monumental to the person feeling them. And nothing reassures more than the boss being involved enough to sort things out. If the Big Guy’s got time for it, this can only be the right place to work.

Which leaves muscle pain and long-lasting conditions. But even here, time has therapy. Things take longer with physical pain, but patience takes away the feeling of being crowded for results. Things can be taken easy and you’ve got time to give away. 57.5 days per staff member to be exact.

Extra productivity

So what have you got?

No more germs, no more illnesses to catch. No more unwell at work – or at least vastly reduced. Extra professional staff hours from a team you already know and trust – out of the blue, at no extra cost in salaries, overtime, holidays or anything.

Just the odd £30 a day to keep the germs away, and you’re laughing.

Which brings us to your next problem.

What are you going to do with all that extra productivity?

About this blog

Back Off, Bacteria! is the blog of Hyper Hygiene Ltd, supplier of what we’re convinced is the most effective health protection system in the world. A fully mobile, all-automatic Hypersteriliser machine mists up workplaces with ionised hydrogen peroxide, spreading everywhere and eliminating all bacteria, viruses and fungi.

Hypersteriliser units are supplied to businesses and institutions across the UK, notably the haematology and other critical units at Salford Royal Hospital, Greater Manchester; Doncaster & Bassetlaw Hospital; South Warwickshire Hospital; Coventry & Warwickshire Hospital; and Queen Victoria Hospital, East Grinstead.

The Halo Hypersteriliser system achieves 6-log Sterility Assurance Level – 99.9999% of germs destroyed. It is the only EPA-registered dry mist fogging system – EPA No 84526-6. It is also EU Biocide Article 95 Compliant.

Reference links checked and working at time of posting.  However, some URLs may be taken down or re-sited later. If your link goes nowhere or you get an Error 404 message, please accept our apologies.

Hygiene is two thirds of health – so why do we keep dicing with death?

Tightrope
It’s only soap and water, but deadly if we forget it. Photo by Leio McLaren on Unsplash

It’s an old Lebanese proverb, that hygiene is two thirds of health. More accurately, hygiene is the one thing we can all practice that keeps us from death.

The truth of this is everywhere. Look no further than the Great Plague or Black Death – in Fourteenth Century Europe, the greatest health catastrophe ever.

Poor hygiene, certain death

Bubonic plague, yersinia pestis, was thought to be spread by rats and the fleas that infested them. More recent studies suspect humans themselves, through “ectoparasites”, such as body lice and human fleas. Exposure to any of them – together with the low levels of hygiene that prevailed at that time – and you were lucky not to be a goner.

Because rats were common in Fourteenth Century Europe. So were all manner of diseases and illnesses. Poor hygiene guaranteed it. People crammed in cities on top of each other. Few sewers. Pretty well zero sanitation. Human excrement dumped straight into the streets, then into the rivers that provided drinking water.

Not at all a healthy place to be.

Which is how the Black Death killed 50 million people, 60% of Europe’s population. Three to five days to react to a flea bite. Three to five days breaking out in suppurating buboes – and an 80% chance you would die within hours.

Goodbye cruel world. The end of everything through poor hygiene. Halted only by three days of germ-killing, purifying flames in the Great Fire of London, September 1666.

Halted, but without any advance in hygiene. Still the same lack of sewerage, no access to running water, wearing the same clothes for the whole winter, not even a bath once a year. And all the while, everybody’s body waste and faecal matter was discharged into the Thames.

The Great Stink

So that inevitably, nearly two hundred years after the Great Fire, came the Great Stink.

By that time, London had doubled and quadrupled, then quadrupled again. Newly-laid drains took away the never-ending effluent – increasingly from flushing toilets, the new invention of the age. Flush it away, get rid of the smell, out of sight, out of mind.

Except of course, it still wound up in the Thames. And surprise, surprise, Londoners still weren’t very healthy – the river was still the major source of drinking water.

Exactly how it was before the rats arrived, with cholera from drinking contaminated water back in top spot as the Number One killer. 40,000 died from cholera between 1831 and 1866 – most lethal killer since the Black Death itself – with infant mortality hovering at 50% and children under five not much better.

The summer of 1858 made it even worse. With a once-in-a-century drought and corresponding heatwave –temperatures climbed day after day to 48°C, as hot as North Africa. The Thames shrank to a trickle – and as water levels dropped, exposed more and more layers of faecal matter on the riverbed, baking and fermenting in the summer sun.

The smell, accumulated from hundreds of years of raw sewage, was unbearable.

People avoided the river, now a disgusting brown slurry of poo. The posh and aristocracy moved out of town. MPs abandoned the Houses of Parliament, newly rebuilt after a fire in 1834. But not before passing long-overdue laws for a massive new sewer scheme.

Down the drain

It took twenty years, but thanks to the brilliant engineer Sir Joseph Bazalgette – the unique and awe-inspiring Victoria, Albert and Lambeth Embankments were the result, with yawning great sewerage tunnels concealed underneath. All supported by 82 miles of main intercepting sewers, 1,100 miles of street sewers, four pumping stations and two treatment works.

Slowly, the Thames revived, to become one of the cleanest cityscapes in Europe.

The water became safer too – with the discovery by physician Sir John Snow that cholera was spread by polluted water, not airborne. Famously, he persuaded the local authority in Soho, St James Vestry, to remove the handle of the public water pump in Broad Street, identified as the source of the most recent cholera outbreak.

Today London’s drinking water still comes mostly from the Thames, but only after screening, clarification, filtration, aeration, removal of pesticides and organic compounds by Granular Activated Carbon (GAC), ozone dosing, disinfection and ammoniation to ensure its purity.

And in case of another hundred-year drought like the one that brought the Great Stink, London’s water is further supplemented by the reverse osmosis treatment of sea water in a massive new processing plant at Beckton.

All of which keeps us a lot safer than the way we were in Victorian times. So safe that we seldom bother about it. We live in a clean, well-kept environment where the thought of germs is far away, unaware of our lucky escape from the clutches of bubonic plague and cholera.

Both are still around of course. Cholera ready to break out wherever flooding contaminates drinking water. And the plague still lurking in Madagascar, where 2,348 case were confirmed just last November – a mere 13½-hour hop away by Boeing.

Out of sight, out of mind

Our thoughts might be far away, but germs aren’t. Viruses, bacteria and fungi are part of our daily life and all around us. We’re even half bacteria ourselves, microorganisms in our gut helping us digest food, create proteins and even manage our immune systems.

So we take chances. Every day dicing with death without even knowing we’re doing it.

We KNOW about germs and how dangerous they are. But because we feel safe, we don’t think about them. So every day we put our lives at risk, as surely as back in Victorian times.

At work we’re careless, heads full of business, too busy to worry about hygiene. Which is why we take no notice that our workplace is teeming with health hazards.

Our personal attitudes aren’t much better. We might have a bath more than once a year, but you’d never think so from the research on our hygiene levels.

Bubonic plague and cholera haven’t gone away, they’re just held back by massive hygiene defence systems.

Even so, from our own behaviour, there’s nothing to stop us from coming down with tummy bugs like norovirus, salmonella, campylobacter and e.coli. Or respiratory illnesses like Aussie flu, MERS, SARS, TB or pneumonia. Any one of which could be the death of us, if modern medicine wasn’t there to catch when we fall.

Makes you think twice about keeping ourselves clean, doesn’t it?

Two thirds of health?

It never feels like it, but forgetting to wash our hands is just as deadly as playing Russian roulette.

May you live long and happy.

About this blog

Back Off, Bacteria! is the blog of Hyper Hygiene Ltd, supplier of what we’re convinced is the most effective health protection system in the world. A fully mobile, all-automatic Hypersteriliser machine mists up workplaces with ionised hydrogen peroxide, spreading everywhere and eliminating all bacteria, viruses and fungi.

Hypersteriliser units are supplied to businesses and institutions across the UK, notably the haematology and other critical units at Salford Royal Hospital, Greater Manchester; Doncaster & Bassetlaw Hospital; South Warwickshire Hospital; Coventry & Warwickshire Hospital; and Queen Victoria Hospital, East Grinstead.

The Halo Hypersteriliser system achieves 6-log Sterility Assurance Level – 99.9999% of germs destroyed. It is the only EPA-registered dry mist fogging system – EPA No 84526-6. It is also EU Biocide Article 95 Compliant.

Staff illnesses cost us £319 BILLION a year – and our only protection is a flu jab?

How good is anyone’s work when not feeling well? How much does it cost in lost time and mistakes? Photo by Morgan Basham on Unsplash

That annual office flu jab is not exactly the best protection .

Only 20% effective against this year’s H3N2 virus. And hardly at all against flanking H1N1, B/Yamagata or B/Victoria strains.

And zero of course against the billions and billions of other germs that surround us every day.

Like your favourite and ours at this time of the year – the winter vomiting bug, norovirus. Or its happy gastric playmates – salmonella, campylobacter, e.coli. Pick any you like, between them they make us feel lousy 57.5 days a year.

Unwell at work

Not off sick and languishing in our beds mind – just ill enough to give us a horrible day at work. Barely able to cope and dying for five o’clock to come round and put us out of our misery.

Especially if it’s legionnaire’s disease.

Never heard of it? Very few of us have – until it crops up on OUR watch.

That’s when Health & Safety throw the protection book at you. No excuse,, see?

You’ve never heard of this thing, yet they’ll fine you A MILLION QUID or more for not providing protection. A nasty like pneumonia that breeds in water tanks and pipes, then goes riding around in the aircon system.

One whiff of that and staff could die. Which is why Health & Safety come down heavy if you don’t take precautions.

A percentage of turnover plus a custodial sentence?

Par for the course.

G4S Cash Solutions had to cough up £1.8 million.  And the £1 million fine for retailers JTF Wholesale just about put them out of business when two customers died and nineteen others needed treatment.

Don’t mess with Health & Safety

Which is why protection regulations are chiselled in stone at HSE’s Head Office in Bootle, Merseyside.

By law you have to keep staff safe and protected. Not just from the molten metal machinery on the factory floor – but from pretty well any hazard that could harm staff wellbeing. Even the deadly bubonic plague, brought back invisibly from last month’s sales trip to Madagascar.

Be found negligent and you could be facing a corporate manslaughter charge, just for neglecting a few invisible germs.

Yes, you could get banged up for it.  But more likely on your way to being broke first.

Which where we get that £319 billion from. The combined cost of sickness absenteeism – £29 billion from being off sick from work. And the TEN TIMES greater cost of sickness presenteeism  – £290 billion from people working at their desks unwell.

Spiralling knock-ons

Scary costs, yes – and they could easily be a lot worse. Because how good is productivity when staff struggle through their workloads feeling like death? How much should you add for mistakes, oversights, damaged relationships and having to repeat things over and over?

Without wanting to be prophets of doom, here’s a simple calculator to help work it out.

Scarier still is that most illnesses at work probably ORIGINATE there too.

You can’t see germs. But count on it, they’re there alright – and the track record for most workplaces is not good.

Workplace health hazards

To make things worse, most of us have really lax personal hygiene as well.

Get the picture? Already ten to one, you’re in dereliction of ensuring staff protection from germs. Added to which what would shareholders say if they knew the real impact of workplace health hazards against productivity?

Bad, bad, yes – but it doesn’t have to be a disaster.

Get out of jail free

Because germs can be neutralised in as little as forty minutes for around £30 a day. No viruses, no bacteria, everything sterilised to zero everywhere in the office.

Real protection – with all germs safely eliminated after everyone has gone home at night.

Worth the money?

You tell us.

In one hit you reclaim most of the sickness costs of both absenteeism and presenteeism. All except those caused by muscular pain and being stressed out.

With staff back to feeling healthy and revved up, productivity starts nudging upwards again. Health & Safety are off your back with all hazards removed. And chances are good you don’t even need company flu jabs any more.

Amazing what a little protection buys, isn’t it?

About this blog

Back Off, Bacteria! is the blog of Hyper Hygiene Ltd, supplier of what we’re convinced is the most effective health protection system in the world. A fully mobile, all-automatic Hypersteriliser machine mists up workplaces with ionised hydrogen peroxide, spreading everywhere and eliminating all bacteria, viruses and fungi.

Hypersteriliser units are supplied to businesses and institutions across the UK, notably the haematology and other critical units at Salford Royal Hospital, Greater Manchester; Doncaster & Bassetlaw Hospital; South Warwickshire Hospital; Coventry & Warwickshire Hospital; and Queen Victoria Hospital, East Grinstead.

The Halo Hypersteriliser system achieves 6-log Sterility Assurance Level – 99.9999% of germs destroyed. It is the only EPA-registered dry mist fogging system – EPA No 84526-6. It is also EU Biocide Article 95 Compliant.

How British businesses walk away from saving £319 billion a year

£319 billion a year – just waiting for British businesses to claim it back. Photo by Clem Onojeghuo on Unsplash

If it ain’t broke, don’t fix it is how the saying goes. An attitude that’s costing British businesses £319 billion a year.

That’s the current price tag for UK absenteeism (£29 billion a year) and presenteeism (£290 billion) combined. Money paid out to cover absentees – people taking off sick from work. And presentees, who cost 10 times more – sick people going to work anyway, and trying to wing it.

British businesses losing out

Not that British businesses are ignoring the problem. Sick leave and low productivity are familiar gripes around every board room table. We’re familiar with the issue, but don’t do anything about it.

Meanwhile £319 billion is not exactly chicken feed. More than twice the cost of the NHS budget – the cost of caring for A WHOLE COUNTRY of sick people – it makes even Brexit look like a sideshow.

Yes, but.

Businesses KNOW the problem. And freeze up tharn, like a rabbit in the headlights.

Sure, illness happens. It’s a downside everybody faces. What can you do?

None of your corporate fitness or wellness programmes, that’s for sure. Already set to be worth £20 billion by 2020, they’re focused more on keeping well people well than physically avoiding illness.

Wellness vs illness prevention

Where is the health protection package that actually prevents illness?

Apart from the flu jab option offered up as an afterthought, you’d be hard pressed to find one.

Which makes even less sense when you think about it.

That British businesses are haemorrhaging cash to the tune of £319 billion a year in illness costs, and just accept it. Yet at the same time are gleefully prepared to spend £22 billion a year on health and wellness.

It’s not as if the cause of illnesses not known either. According to the ONS, more than half of sickness absences are directly related to infections caused by germs – minor illnesses 33.1%; gastrointestinal problems 6.6%; eye, ear, nose and mouth issues 4.5%; respiratory conditions 3.5%; headaches 3.4% and genito-urinary problems 3.0%.

Workplace health hazards

Against that, any attempt to stop germs are pretty well zero, with most workplaces positively teeming with health hazards.

These risks are compounded by low levels of personal hygiene.

Mop and bucket defence?

That leaves the only defence against germs, if any, to the nightly char service. The quick once-over at £20 or £30 an hour to make the place neat and tidy, never really intended for anything to do with health.

A missed opportunity – because for only another £30, the whole place could be sterilised throughout, eliminating all germs entirely. No viruses, no bacteria, no fungi – no illnesses to catch, no need for time off, no underpowered staff unwell at their desks.

Can it really be that easy?

Well at £30 a day, it’s not expensive to fund out, is it?

Not when there’s £319 billion waiting to be clawed back.

About this blog

Back Off, Bacteria! is the blog of Hyper Hygiene Ltd, supplier of what we’re convinced is the most effective health protection system in the world. A fully mobile, all-automatic Hypersteriliser machine mists up workplaces with ionised hydrogen peroxide, spreading everywhere and eliminating all bacteria, viruses and fungi.

Hypersteriliser units are supplied to businesses and institutions across the UK, notably the haematology and other critical units at Salford Royal Hospital, Greater Manchester; Doncaster & Bassetlaw Hospital; South Warwickshire Hospital; Coventry & Warwickshire Hospital; and Queen Victoria Hospital, East Grinstead.

The Halo Hypersteriliser system achieves 6-log Sterility Assurance Level – 99.9999% of germs destroyed. It is the only EPA-registered dry mist fogging system – EPA No 84526-6. It is also EU Biocide Article 95 Compliant.

What’s your crisis plan for Aussie flu, or other business health threat?

Send hime home
Hope for the best, plan for the worst. Send anyone infected home.

Your plan had better be good. Once these things get started, they go round like wildfire.

Half your office, out in one go. A whole team, down for weeks.

And just maybe a law suit, because you didn’t protect your team enough.

Plan, or else

Sure, flu jabs. Except it’s common knowledge this year’s vaccine is only 20% effective against the killer H3N2 strain. Lots of refusals from people who don’t want stuff injected into their bodies if it isn’t going to work.

What if it’s not Aussie flu, but the Japanese B / Yamagata strain – and the vaccine’s not available yet?

Or not flu at all, but some other illness that snuck in while everyone was looking elsewhere?

Can’t plan for everything? Quite true, you can’t – there’s no controlling anything your team might have picked up outside.

But again it’s common knowledge most offices are germ factories. Everybody all close together in the same space. Exposed to each other for hours, touching the same things, breathing the same air.

Just one person comes down with something and the ripple effect can last for months. Round and round, infecting and re-infecting each other. Enough to bring the whole business down, how do you plan for that?

You HAVE got a plan, right?

Not just flu

Like if it’s legionnaire’s disease, protecting your team is legally part of your duty of care. Not a virus, but a bacteria – legionella pneumophila. As its name suggests, an illness very much like pneumonia, which is where H3N2 can lead to if it gets out of control. And pneumonia is deadly – killing 50 million people back in 1918, the world’s worst ever epidemic.

But yes, legionnaire’s disease. One of a list of about 30 diseases you are legally required to shield your team from. It breeds in water systems and air conditioning units, but is breathed in from the air.

Gloss over taking precautions and the Health & Safety people will be all over you – a £1 million fine for Stoke-on-Trent based JTF Wholesale last year. Enough to put you out of business.

Getting sued of course is only part of it. Which is why having a plan is so crucial. What does it do to your business to have a load of people out of action all at once? And how do you contain infection from the handful you have left, holding the fort?

A big thanks to all our readers

This post today is our 500th  since we started, appropriately enough with How I Survived When Germs Killed My Business. Thank you for your support and interest, it’s people like you who keep us alive.

If nothing else, make your plan insist on one thing.

First sign of anyone being the slightest bit unwell, SEND THEM HOME.

They’re useless to you at work anyway – unable to concentrate, fighting an uphill battle with their bodies, spreading contagion to everyone else.

SEND THEM HOME and don’t let them log on either. They need to get better – and worrying about work stuff is only going to delay that. Paracetamol, rest – and at worst, mindless daytime television are about all they’re capable of handling. Let them be.

Meanwhile, back at the ranch, you’ve got some rear-guarding to do.

Time for Plan B

Because the smitten ones might be gone, but not the germs they leave behind. And germs can survive in warm centrally-heated offices for weeks at a time.

Some of them might be airborne, swirled around in the continuously circulating air. Others lurk on surfaces, waiting to infect – on high-touch objects like keypads, touchscreens, light switches and control buttons. On all the other things people use too – documents, pens, keys, money, phones, handbags, wallets, clothing.

Better get your cleaning service on it, Priority One. Not just a wipe-down, but a deep clean. Give it the works, to take out everything that might hit you, not just Aussie flu.

Norovirus for instance gets everywhere and keeps bouncing back if not clobbered hard enough. The violent vomiting it causes is not just gruesome, it deliberately spreads tiny particles of itself everywhere, every little crack and crevice. Miss any out and it’ll be back, surer than Arnold Schwarzenegger.

Better still, not just a deep clean but actually sterilise the place. Make it so that all germs are gone completely. No Aussie flu, no legionnaire’s disease, no norovirus, no nothing – the only way to make 100% sure your team don’t catch anything.

Other than that, sit tight and wait for everybody to get better.

Kick in that other plan you have too. The one for dire emergencies. Like what to do when your building has a fire, a power-out loses your data, or floods stop you getting near for few months. If you need to know how to set one up, Newcastle City Council have a blueprint right here.

Good luck with everything. See you in summer when this is all over.

About this blog

Back Off, Bacteria! is the blog of Hyper Hygiene Ltd, supplier of what we’re convinced is the most effective health protection system in the world. A fully mobile, all-automatic Hypersteriliser machine mists up workplaces with ionised hydrogen peroxide, spreading everywhere and eliminating all bacteria, viruses and fungi.

Hypersteriliser units are supplied to businesses and institutions across the UK, notably the haematology and other critical units at Salford Royal Hospital, Greater Manchester; Doncaster & Bassetlaw Hospital; South Warwickshire Hospital; Coventry & Warwickshire Hospital; and Queen Victoria Hospital, East Grinstead.

The Halo Hypersteriliser system achieves 6-log Sterility Assurance Level – 99.9999% of germs destroyed. It is the only EPA-registered dry mist fogging system – EPA No 84526-6. It is also EU Biocide Article 95 Compliant.

It’s up to us now – if we don’t each of us help the NHS, nobody else will

Doctors warning - help the NHS
The writing’s on the wall – help the NHS, or we’ll all go down together

Forget the headlines and the soundbites – the only people who can help the NHS now are ourselves.

Never mind WHY there’s a crisis, if we all of us do our bit, we can get through this together.

First off, the NHS are right – don’t get ill. We’ve got to stop running to them unless it’s absolutely necessary.

Help the NHS – no more chances

There’s too many of us otherwise. Our numbers just swamp the place.

So we’ve got to stop making ourselves ill. Taking chances with our health that don’t do us any good.

Like our dodgy hygiene – we’re really lousy at keeping ourselves clean.

OK, we can’t see germs, so we can be excused for thinking that we don’t LOOK dirty.

We know about germs though, and the kind of precautions we should take.

But because we LOOK OK, we don’t do anything – and we hate being nannied about it.

None of which will help the NHS.

With an Aussie flu epidemic about to hit, on top of the usual winter tsunami, being precious about washing our hands is not exactly useful.

Especially when our track record is so iffy:

Ugh, the winter vomiting bug

Which gets really crazy when you think of the winter vomiting bug.

Norovirus is highly infectious and spreads on contact. Yet nine times out of ten, if ever we come down with it, we always blame the restaurant or fast food outlet of food poisoning.

Sure, the vomiting, diarrhoea and stomach cramps are so bad, we have to blame it on someone. It’s just extra hard to swallow that we caused it ourselves.

None of which can help the NHS when we show up, moaning and groaning. Norovirus is the one thing that can go round everywhere like wildfire – the last thing they need on top of the winter flood of patients and Aussie flu.

How are we so sure that norovirus is usually self inflicted?

It’s not just the poor washing of hands, it’s whether they’re washed at all.

Think about your day, from the time you left for work, to the time you meet your friends for dinner at the pizza  joint.

Think about the things you’ve touched that other people touch as well – the heavy traffic hand contacts everybody else makes, also without washing their hands.

Door handles, light switches, keypads, money, keys, hand rails, grab handles for instance. When do those things ever get cleaned – and how germified are they before you touch them?

Follow that with a whole day at the office, with perhaps 2 or 3 trips to the loo, and just maybe you’re also in that gruesome 62% or 40%. Yes, it’s possible. You do the whole day and show up for eats, without even washing once.

And then you order a double pepperoni and pineapple – which you EAT WITH YOUR HANDS.

So where does the food poisoning come from – out of the pizza oven, or off your own fingers?

Same thing with burgers, chicken drumsticks, kebabs, hot dogs, chips, bacon butties and anything else you munch on the go.

Finger lickin’ good, sure. And finger lickin’ norovirus, e.coli, campylobacter, salmonella or whatever else you swallowed at the same time.

Soap and water and safe

Yet all it takes – to help the NHS and spare yourself the agony – is a short session with soap and water. Always before food and always after the loo.

The same five minutes should help you duck the Aussie flu too. Because, yes, it’s airborne, but mostly spread on contact. Those gobs of snot and dribble are too heavy to stay up for long. Keep your hands and face clean and you can avoid them altogether.

Which is exactly how best to help the NHS.

Avoidance.

Don’t get ill in the first place, and the four-hour misery of A&E never happens. You never have to worry about getting a bed, or a possible appointment with the Grim Reaper in the corridor.

You do your bit – and everybody else does theirs – suddenly the NHS stands a fighting chance.

No more slagging them off. That belongs to the politicians, who can’t keep their mitts off, pretending to organise things. They’re not doctors, and they’re not managers – so what would they ever know about running a health service?

They’re the mob who shut down all the care homes, so the old folks have no place to go except stay in their hospital bed. The same mob who contracted local doctors so they’re no longer on call – and don’t work evenings or weekends either.

Want to see your GP? Sorry, on the golf course, come back next week.

See your Westminster wunderkind

All of which means contact your local party wunderkind and give them hell. All those people crowding into the NHS are their doing and it’s up to them to stop things.

And if you really want to help the NHS, make them think about the future too, not just the votes they’ll lose next time we go to the ballot box. Because if this winter’s NHS crisis looks bad, get ready for Armageddon in ten years’ time.

According to Dr Dame Sally Davies, England Chief Medical Officer, two calamities are coming that make Aussie flu look like child’s play.

The first is antibiotic resistance. Those wonder-drugs that make modern medicine such a miracle are rapidly becoming useless. The bacteria they’re up against have mutated themselves into immunity. All of a sudden, basic surgery isn’t possible any more – no heart bypasses, no hip replacements, no C-section births. You could even die from a paper cut.

Worse still, there’s no replacement. Nothing in the pipeline. The medicine cupboard is bare ands we’re back to the Dark Ages.

The second is obesity. Already two-thirds of us are either fat or obese – and a third of our kids too. All set for the slippery slope to asthma, type 2 diabetes, possible amputations, heart disease and cancer. Unless something is done quick, 30 million of us are going to die – long, slow and agonising – half the population of UK.

The politicians are doing nothing about these either. Still thinking about lunch, their picture in the paper, and a salary equivalent to five nurses.

So, want to help the NHS?

Lay it on the line to your local wunderkind – do something now, before it’s too late.

Oh, and keep your hands clean while you’re doing it. It could save your life.

About this blog

Back Off, Bacteria! is the blog of Hyper Hygiene Ltd, supplier of what we’re convinced is the most effective health protection system in the world. A fully mobile, all-automatic Hypersteriliser machine mists up workplaces with ionised hydrogen peroxide, spreading everywhere and eliminating all bacteria, viruses and fungi.

Hypersteriliser units are supplied to businesses and institutions across the UK, notably the haematology and other critical units at Salford Royal Hospital, Greater Manchester; Doncaster & Bassetlaw Hospital; South Warwickshire Hospital; Coventry & Warwickshire Hospital; and Queen Victoria Hospital, East Grinstead.

The Halo Hypersteriliser system achieves 6-log Sterility Assurance Level – 99.9999% of germs destroyed. It is the only EPA-registered dry mist fogging system – EPA No 84526-6. It is also EU Biocide Article 95 Compliant.

Ban lunch at your desk, rescue lost productivity

Burger at desk
54% of office people eat lunch at their desks – and take one hell of achance doing it

Here it comes, the usual blah about talking a break, you need to get out more. Actually, just lift your keyboard and lunch is there – from yesterday, or the day before, or maybe last week.

Not all of it, of course. You ate that.

But there’s plenty of crumbs and bits. Along with grit, dust bunnies and other yuck. Maybe not enough for a mouse or cockroach – but great for a whole colony of bacteria. A few million e.coli for instance, or rampant staphylococcus – a legend in its own lunch time.

That’s right, germs.

Just sitting there, waiting for you to touch them – and put your fingers in your mouth ten minutes later.

Because that’s what we do, you know. Touch our mouth, eyes and nose every few minutes, sometimes 3,000 times a day.

One touch is all it takes

Exactly how that cold, flu or tummy bug starts – or whatever nasty it is that starts at the office.

Because you haven’t washed your hands, have you? Maybe not since you left home. During which time you’ve handled gloves, keys, money, your handbag or wallet, door handles, lift buttons, grab handles on the bus, the push button at a pedestrian crossing, and loads of others.

All things we know and use every day. But when you think about it, never get cleaned or wiped from one year to the next. Not unless some accident happens, like salad dressing from your sandwich squidges all over them.

Clean hands are a start – way fewer germs. Except they stop being clean as soon as you touch something. Because what are the chances the thing you touch isn’t covered in germs too?

Blowing off the dust won’t crack it. Neither will a once-over with a damp rag. An antibacterial will do better – except you still can’t get all the nooks and crannies. Specially in that tangle of wires at the back of your computer.

Bad bugs, waiting for you

Hardly surprising. The average desk for instance, has 10 million germs on it. Gets a wipe-down every night when the swamp-out team do the place. Which basically transfers all the germs from the next desk to yours and around the whole office.

Nary a deep clean, except maybe once a year. Which also tends to be a wipe-down, only this time with bleach. Not too strong though, because of the smell. And not for too long either, that stuff eats plastic and corrodes metal. So actual contact time to kill germs is pretty minimal.

And you want to each your lunch there?

Helps to explain how it is that each of us has something wrong with us every few days or so. An infected cut, headache, acid reflux or simply feeling lousy. Around every three days, according to research.

And we still expect ourselves to be 100% on-the-ball, alert and fully focused? Who are we kidding that our work is up to scratch feeling like that? Like it or not, we’re making mistakes, missing detail and taking way longer than we should to do stuff.

Unwell at work, stress, not a good lunch

That’s a lot of time, money and anguish down the drain, from trying to be a hero at our desks. 57.5 days a year, we struggle like that. Unwell at work almost three working months.

Work in an open plan office and those numbers just multiply. More people with more germs – spread around by sharing the same space, touching the same things and the ever-helpful air con stirring the atmosphere.

Bring back dog-box offices, take your lap-top to the coffee shop – or better still, work from home!

On top of which is the stress of knowing we should stay home, we’re contagious – but not wanting to call in sick. Worried about job security or being labelled a wimp. Colleagues blaming us for leaving them in a lurch. Being left out of the loop. Or accused of skiving off.

All from germs on your desk – and multiplied several times over by eating lunch there.

OK, so you go out for lunch. You were trying to save money, but at least you’ll avoid the germs.

Germs everywhere

Until you come back.

Because the germs don’t just come from food. They’re on everything and everywhere, held in check only by our body’s immune system.

Well, yes – because when DO you wash your hands?

Galloping through the day, such basic hygiene isn’t even on our radar. More like “logiene”, because:

Can’t win, can we?

Go out to avoid germs, wash our hands – we catch them anyway.

Unless the place is treated so there aren’t any – by an effective health protection system. Rendered germ-free, so we arrive in the morning and it’s sterilised. No germs to catch, nothing contagious – we’re safe.

Zero germs, zero illness

Yeah, sure – we bring in germs from outside, on our skin and our clothing, we can’t avoid that.

Meanwhile the germ threshold is zero, we’re less likely to come down with anything.

Our colleagues too. Three working months per person snatched from the jaws of lost productivity. Fewer mistakes, better concentration, less stress, jobs finished on time – no need to work late.

You wouldn’t have to ban lunch at your desk either – though the crumbs and stuff will still happen.

How you handle that is your problem. Wipes and hand gel would be good.

No worries if you forget though.

The health protection system’s got your back – and you can get away with it.

About this blog

Back Off, Bacteria! is the blog of Hyper Hygiene Ltd, supplier of what we’re convinced is the most effective health protection system in the world. A fully mobile, all-automatic Hypersteriliser machine mists up workplaces with ionised hydrogen peroxide, spreading everywhere and eliminating all bacteria, viruses and fungi. Achieves 6-log Sterility Assurance Level – 99.9999% of germs destroyed. The only EPA-registered dry mist fogging system – EPA No 84526-6. EU Biocide Article 95 Compliant.

 

Productivity: how most British businesses are standing on the brake

Employee Health Protection
Not healthy – business spend a fortune on accelerating productivity, but peanuts on taking the brakes off

OK, so we’re lagging behind if you believe the Office for Budget Responsibility. Not keeping up, hanging onto our shekels, not investing in the future.

Doesn’t look like it with the new start-ups making the headlines. New ideas, new technology, the front-runners are showing the world.

Across the board though, there’s no doubt performance could be better. Bigger, more established businesses are not so quick to jump in the gaps – and too many cut corners with low income immigrant labour.

They might look like they’re trying to go places, but the fact is that pretty well all of them are standing on the brake. Holding back, without even knowing they’re doing it.

But as winter draws in and the days get colder, the evidence becomes more obvious.

The first sneeze, the first sore throat, the first coughing attack in the office. A team member gamely pushing themselves at their desk, determined not to give in to whatever bug it is – common cold, H3N2 Aussie flu virus, MERS, SARS, or any one of a billion possible illnesses.

No protection against germs

And that’s the clue – being unwell at work. Trying to keep going, but feeling like death warmed up – at what kind of capability level? 60% of their normal? 40%? 25%?

Under-powered performance and under-powered concentration. So the work load suffers and accuracy with it. Lots of good intentions, but unwell staff are unable to deliver their best – which means productivity can only take a dive.

And how long will it be before other team members start coughing too? Everyone sharing the same work space, breathing the same air, touching the same things – it’s going to happen isn’t it? What goes around, comes around – a setback is almost inevitable.

Which is what we mean by standing on the brake.

Because what do most businesses do about protecting staff from colds and flu – or anything else for that matter? A company flu jab, maybe – and that’s your lot.

And how about prevention?

It’s winter – so expectations  are high for norovirus,  the vomiting bug, to appear. What measures are taken against that?

Or legionnaire’s disease, a pneumonia-like killer that spreads through the air via the HVAC system? Neglect that one and it can cost millions in health and safety fines, as G4S Cash Solutions found out.

What about duty of care?

Also on top of the health risk, other hazards like mould and damp can trigger a £5K spot fine. Or as one charity found out, £12,000 in compensation and six months of expensive renovations.

That’s in addition to the 30 other notifiable diseases listed by Public Health England – along with 60 notifiable organisms that present a significant risk to human health. 90 illnesses any business is liable for if found negligent in duty of care.

All of which are expensive oversights to make. But a drop in the ocean compared to on-going unwell-at-work costs and the impact of under-performance on productivity.

Because unlike time off for sick leave, which for most people is just 6 days a year according to the CIPD – being unwell at work is likely to be 10 times that at 57.5 days a year, almost three working months.

Three working months of under-powered performance. And that’s for EVERY team member – from the lowliest apprentice to the top-ranking CEO – because we’re all human. No wonder productivity is less than it could be!

And the cause?

Germs holding us back

Sure, we’re exposed to germs all the time, so some of them may have come from outside.

Reality is though that we spend 90% of our time indoor, particularly in winter – and most of our waking hours are spent at work. So it’s no surprise our workplace is where we’re exposed the most.

On top of which, because we can’t see germs, we don’t imagine we’re at risk. We LOOK clean, therefore we are. But again in reality:

There’s another dimension too. Germs are so tiny, they’re airborne most of the time. And around 80% of any room space we work in is air.

We might clean our workplace thoroughly, scrub every surface within an inch of its life, but there’s no way to scrub the air. And in a study prepared for the Wall Street Journal, germs were found to spread from the front door handle to more than half the office in less than four hours.

Up in the air – and waiting

Uh huh, the air. We share it, we breathe it, we move through it – and all the time we’re immersed in germs, surrounded by them, constantly in contact.

Sometimes we fall victim, sometimes we’re lucky. We get something and throw it off quickly, or it has us seriously out of action for several days. We’re at constant hazard, yet how many businesses provide protection against it?

Surprisingly, nobody thinks about it, accepting getting unwell as a fact of life. Productivity with the brake on, even when money and technology are trying to accelerate it.

Yet releasing the brake is easy. Mist the place up with an effective biocide like ionised hydrogen peroxide, and ALL germs are eliminated in under an hour depending on room size. Throughout the air space, across all surfaces, and into all the nooks and crannies too.

Back to 100%

And with no germs to catch, there are no illnesses to fall victim to. Those three lost working months are restored, with team members able to perform at full capacity all the time – 33% more than they could previously.

33% better productivity.

The brake is well and truly off – there’s nothing to hold back from a rapidly brightening future.

Full throttle – look out world!

How all British businesses pay £319 billion a year for ghost staff

Accountant eyeing money
Better call Ghost Busters! £319 billion – on staff you never see and don’t even exist

Got to be fraud, right? £319bn a year for ghost staff?

Highway robbery for sure.

But hang on.

Believe it or not, your organisation is already paying it, just like everybody else.

More inescapable than taxes.

Invisible too. You won’t see it in your books.

Shock, horror

But you’re paying alright. And no, it’s not fraud.

Just the reality of productivity lost from staff being unwell.

We’re kidding, right? No way it can be that high.

Better sit down, this might come as a shock.

First off, business experts PwC put the cost of annual absenteeism at £29 billion a year.

That’s people off sick and out of action. Either with musculoskeletal problems – usually back and injury problems, or stress – emotional and mental issues, or infections caused by germs – anything from a heavy cold to full-blown life-threatening illnesses.

A lot of money. But the mind-boggling figure is the cost of presenteeism – calculated in a GCC report (now Virgin Pulse) at 10 times the cost of absenteeism – a monumental £290 billion.

To put that in perspective, that’s the cost of team members coming in to work unwell. Workaholics who can’t stay away, heroes not wanting to let colleagues down, people worried about job security, or any one of a thousand different reasons.

Loose cannons

Thing is though, they might be at their desks, but what quality of work are they capable of?

We’ve all been there. How easy is to focus when your head is pounding or you keep running to the loo? You know you should be in bed, but you stagger in anyway, often doing yourself and the business more harm than good.

It gets worse.

According to the CIPD, most absentees are away for 6 days – at an average cost of £522 per team member.

But presenteeism for staff unwell at work averages out at 57.5 days per team member – almost 3 working months, at a cost of £5,220.

Actually, it’s usually more than that. Way more – easily running into thousands.

Because people unwell at work make mistakes, miss deadlines because they can’t concentrate, get ratty with customers and colleagues at the risk of losing sales, and generally fumble around like rookies, far from the slick professionals you originally hired.

Keep in mind too, that feeling off at work is seldom in continuous stretches. More likely in sporadic bursts – a day here, 2 days there, intermittent throughout the year. On average working out to some kind of “off-colour” experience every 3 days.

Ghosts in the machine

Put absenteeism and presenteeism together and you get the £319 billion we were jumping up and down about earlier. So where do we come with our mumbo-jumbo about ghost staff?

Look at it this way.

Your whole team were hired on 12 month salaries, but presenteeism cuts their productivity down to 9 months effectively. You read that right. You’re paying for 12 months, but you’re only getting 9. For every member of your team, yourself included, that’s 3 dead months you’re bankrolling.

Which means for every 3 team members working 9 months, there’s the equivalent of a 4th that you’re paying for over the same 9 months. Only this person doesn’t exist – not on the payroll, not anywhere. Not doing any work either.

OK, so working off the CIPD’s figures, if one person costs you £5,220 over 3 months, in the 9 months that they actually DO work, you’re stumping up £15,660. That’s how much productivity your money buys – on 20 days a working month, that’s 180 days worth in a year, not the 240 you actually thought you were getting.

Uh, huh. So THREE team members working 9 months is £46,980 – that’s the productivity you’re getting. But you’re actually paying for TWELVE months, which is £62,640, you sign the cheques yourself.

The other £15,660 goes to your not-so-friendly ghost . Productivity lost – all written off in your salaries account.

Well what else can you call it? A cost of doing business? Do us a favour!

Exorcising ghosts

If you knew up front you were only getting 9 months worth of productivity for every 12 you paid for, you wouldn’t have done the deal, would you? After all, you weren’t born yesterday. And what kind of a business person repeatedly closes deals for ONE THIRD more than they need to be?

Yet that’s what ALL businesses pay.

Because ask yourself, how many British businesses have plans to PREVENT staff becoming unwell?

Oh, there’s plenty with health promotion programmes and keep fit classes. With stop smoking and lose weight packages too.

But few if any to actually STOP PEOPLE GETTING SICK. To push hygiene as best practice, eliminate germs or protect staff from hazardous exposure.

Sure, well you can’t see germs – they’re out of sight, out of mind.

So it never crops up on the radar that your team could be at risk in an ordinary work environment on an ordinary working day. Which is how come the figures for being unwell at work are as horrendous as they are.

Productivity risks

What sort of insurance company would give you cover if they realised that:

Or that in most business work environments:.

Which suggests that the average workplace is in reality a serious health disaster waiting to happen. Trying to get cover would be basically fraud.

But even fraud never gets this calamitous. According to the CIPD, quoting the University of Portsmouth’s Centre for Counter Fraud Studies, the annual cost of fraud in the UK is £193 billion per year.

Stack that up against the £319 billion in lost productivity through unnecessary illness – and it’s more than 1½ times as much again.

Unnecessary losses

Unnecessary?

You’d better believe it.

Which sort of suggests something about duty of care and prevailing business acumen, doesn’t it?

Except don’t beat yourself up about it. We’re all of us unaware of these issues – A) because we can’t see germs and B) because the cost is invisible anyway, all wrapped up and paid for in everybody’s salary package.

Yet for only a few hundred a month – probably less than you’re already paying for nightly cleaning – it’s possible to eliminate ALL germs completely.

Well at least as completely as 99.9999% – just 1 microorganism in a million. No viruses, no bacteria, no fungi – to a 6-Log Sterility Assurance Level. As sterile or better than most hospital operating theatres.

How’s it done?

Get rid of the germs, get rid of the ghosts

As simply as misting the place up with germ-killing hydrogen peroxide after everybody’s gone home.

The stuff reaches everywhere, grabs germs and oxidises them to nothing – 40 minutes and everything is sterile. No germs to catch, no illnesses to suffer, no productivity to lose, you’re back in the money.

Not completely of course, there’s still the downside of musculoskeletal problems and stress to account for. Though if you’re a hot manager and show real care for your team, most of any stress issues can be minimised to niggles, so you’re still ahead of the game.

Especially since you don’t believe in ghosts – or ghost staff for that matter.